Creating seamless experiences that adapt to how people live, shop, and connect.

LOCATIONS
0 +
CORE SERVICES
0 0
WIDE
AUS
What We Offer

FOUR SERVICES.
ONE NETWORK.

Out-of-home solutions designed around how people actually live. Each service plugs into the same network, so one connection unlocks every way we move parcels.
Services

RETURNS.

Flexible return options across doorstep and PARCELPOINT networks.

Enable flexible return options across doorstep and PARCELPOINT networks. A flexible out-of-home solution designed to simplify return flows and support more sustainable operations.

Powered by HUBBED, it helps businesses manage send-backs with ease, reducing friction, cost, and waste along the way. Box-free, label-free options available across the network.

Services

COLLECTIONS .

Out-of-home collection through a distributed pickup network.

Offer out-of-home collection through a distributed pickup network. A scalable click-and-collect solution that gives customers a convenient, flexible way to receive parcels while keeping you in control of transport.

From click and collect to missed delivery recovery, parcels are held safely until customers are ready to collect, on their schedule and on their terms.

Services

DELIVERIES .

Improve last-mile delivery with flexible routing and redirection.

Improve last-mile delivery with flexible routing and redirection. A scalable solution that gives customers the ease of doorstep delivery while giving businesses a flexible, scalable last-mile option that feels anything but standard.

When customers aren’t home, parcels redirect to a nearby PARCELPOINT location, reducing failed deliveries and improving customer experience.

Services

CROSS BORDER .

Support global shipping with integrated cross-border solutions.

Support global shipping with integrated cross-border solutions. Built for global. Tuned for Australia. Exports and customs clearance, cross-border shipping, import customs clearance, warehousing and distribution.

Deliver parcels seamlessly across countries with infrastructure designed to keep international logistics flowing smoothly.

Services

RETURNS.

Flexible return options across doorstep and PARCELPOINT networks.

Enable flexible return options across doorstep and PARCELPOINT networks. A flexible out-of-home solution designed to simplify return flows and support more sustainable operations.

Powered by HUBBED, it helps businesses manage send-backs with ease, reducing friction, cost, and waste along the way. Box-free, label-free options available across the network.

Doorstep

Pickup at Home

Parcels collected directly from the customer, reducing return friction.
Drop-Off

Local Location

Returns at PARCELPOINT locations, box-free and label-free options available.
Validation

Instant Checks

Reduce errors for retailers and speed up refunds for shoppers.
Refunds

Faster Resolution

Instant validation unlocks quicker refunds and better experience.
Services

COLLECTIONS.

Out-of-home collection through a distributed pickup network.

Offer out-of-home collection through a distributed pickup network. A scalable click-and-collect solution that gives customers a convenient, flexible way to receive parcels while keeping you in control of transport.

From click and collect to missed delivery recovery, parcels are held safely until customers are ready to collect, on their schedule and on their terms.

Home Delivery

Direct-to-Door

Direct-to-door delivery with a flexible, scalable last-mile solution.
Missed Delivery

Smart Redirect

When customers aren’t home, parcels redirect to a nearby PARCELPOINT.
Services

DELIVERIES.

Improve last-mile delivery with flexible routing and redirection.

Improve last-mile delivery with flexible routing and redirection. A scalable solution that gives customers the ease of doorstep delivery while giving businesses a flexible, scalable last-mile option that feels anything but standard.

When customers aren’t home, parcels redirect to a nearby PARCELPOINT location, reducing failed deliveries and improving customer experience.

Click & Collect

Pickup at Location

Customers collect orders from a chosen PARCELPOINT location.
Missed Delivery

Safe Storage

Failed deliveries redirect automatically. Parcels held until collected.
Services

CROSS BORDER.

Support global shipping with integrated cross-border solutions.

Support global shipping with integrated cross-border solutions. Built for global. Tuned for Australia. Exports and customs clearance, cross-border shipping, import customs clearance, warehousing and distribution.

Deliver parcels seamlessly across countries with infrastructure designed to keep international logistics flowing smoothly.

Exports

Customs Clearance

Manage international shipments with full customs handling support.
Warehousing

Distribution

Storage and distribution infrastructure for cross-border operations.
WHO WE WORK WITH

BUILT FOR THE WAY
YOU MOVE.

Whether you sell, transport, or build the technology behind delivery, PARCELPOINT is built to plug into how you already operate.

01 / AUDIENCE

MARKETPLACES
& RETAILERS

Businesses that sell products directly to customers through online, physical, or multi-channel retail environments. Built into your checkout, not bolted onto it.
02 / AUDIENCE

LOGISTICS
& CARRIERS

Organisations responsible for the transportation, handling, and delivery of parcels across local, national, and international networks. Plug into operations without disruption.
03 / AUDIENCE

PLATFORMS

Technology providers that connect retailers, carriers, and consumers through integrated systems and digital infrastructure. API-ready, integration-first design.
The Network

2,500+ LOCATIONS.
ONE COMMUNITY.

Our network of over 2,500 PARCELPOINTs is what sets us apart.

Powered by local businesses across Australia, it’s the heart of PARCELPOINT, making delivery more accessible, more personal, and built around real communities.

Real shops. Real people. Already woven into the neighbourhoods Australians call home.

Discover How PARCELPOINT Redefines Delivery

MAKE LOGISTICS SIMPLER,
SMARTER, AND BUILT AROUND LIFE.

With out-of-home solutions and a trusted national network, a better delivery experience starts here. Reach out today to learn more.
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