BECAUSE BETTER DELIVERY MOVES BOTH WAYS.
PARCELPOINT’s returns network puts drop-off points inside real local shops, already where your customers live, work, and shop. Make returns effortless — and give them a reason to come back.
RETURNS
WITHOUT THE DRAMA.
We strip away the friction so customers get it done faster and retailers keep everything moving smoothly.
EVERY OPTION COVERED
ZERO DISRUPTION.
Connects to any existing carrier setup. No switching, no rebuilding.
BOX-FREE. LABEL-FREE
Walk in, hand it over. No packaging required, no queuing. However light-touch you want returns, we can make it happen.
TWO WAYS BACK TO YOU.
Every customer returns differently. PARCELPOINT covers both ways, from their door or through ours.
DOORSTEP RETURNS
Some customers want returns collected from home. Booked online, picked up from their door, tracked all the way back.
DROP-OFF RETURNS
Keep the carrier and returns setup you already have. We add the drop-off points — over 2,000 local shops, open late, 7 days.
Both of these plug straight into your returns setup. Want to see how?
BUILT FOR THE WAY
YOU MOVE.
Whether you sell, transport, or build the technology behind delivery, PARCELPOINT is built to plug into how you already operate.
MAKE RETURNS YOUR ADVANTAGE.
Built into your checkout, not bolted onto it. Give customers a seamless returns experience from day one.
- Doorstep and out-of-home return options
- Fewer failed attempts and support tickets
- Smoother reverse logistics at scale
RETURNS THAT KEEP YOUR NETWORK MOVING. .
Add a drop-off layer your clients can offer their customers from day one.
- More returns options for the retailers on your network
- No changes to existing carrier operations
- Better customer experience across your client base
MAKE RETURNS YOUR ADVANTAGE.
Technology providers that connect retailers, carriers, and consumers through integrated systems and digital infrastructure. API-ready, integration-first design.
- API-ready, integration-first design
- Fewer failed attempts and support tickets
- Smoother reverse logistics at scale
here's the gist.
01
ORDER PLACED
02
PARCEL DELIVERED
03
STATUS TRACKED
04
READY TO COLLECT
05
SATISFACTION DELIVERED
You've seen what we offer...
You’ve seen what we offer, now let’s explore how pick-up can work better for your business.